Privacy policy

Privacy Policy

1. Introduction

This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our online shop. By using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

  • Personal Information: When you place an order or register on our site, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information.
  • Non-Personal Information: We may also collect non-personal information such as your browser type, IP address, and browsing habits to improve our services.

3. How We Use Your Information

  • To Process Transactions: Your personal information is used to process and fulfill your orders, manage your account, and provide customer support.
  • To Improve Our Services: We may use your information to enhance our website, customize your experience, and improve our service offerings.
  • Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other information that may interest you. You can opt out of these communications at any time.

4. Data Protection and Security

  • We implement a variety of security measures to maintain the safety of your personal information. These include encryption, secure servers, and access controls.
  • While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Sharing Your Information

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential.
  • Legal Requirements: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or security issues.

6. Cookies and Tracking Technologies

  • Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you and remember your preferences.
  • Tracking Technologies: We may also use tracking technologies such as web beacons or pixels to collect information about your interaction with our website.

7. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any site you visit.

8. Your Rights

  • Access and Correction: You have the right to access and correct your personal information held by us. You can update your information by contacting us directly.
  • Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in any email you receive from us.

9. Changes to This Privacy Policy

  • We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

10. Contact Us

  • If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [email protected].

How and why we use cookies

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. These files allow the website to recognize your device and store certain information about your preferences or past actions.

2. How We Use Cookies

We use cookies on our website to enhance your browsing experience, improve our services, and provide you with personalized content. Here’s how we use cookies:

  • Website Functionality: Some cookies are essential for the proper functioning of our website. They enable basic features like page navigation, secure login, and access to secure areas of the website. Without these cookies, certain parts of the website may not function correctly.
  • Preferences and Personalization: We use cookies to remember your preferences and settings, such as language preferences or the items in your shopping cart. This helps us customize your experience on our website, making it more user-friendly.
  • Analytics and Performance: We use cookies to collect information about how visitors interact with our website. This data helps us understand which pages are popular, how long visitors stay on certain pages, and how they navigate through the site. By analyzing this information, we can improve the performance and usability of our website.
  • Marketing and Advertising: Cookies are used to deliver relevant advertisements to you based on your interests. They help us track the effectiveness of our marketing campaigns and ensure that you see ads that are tailored to your preferences. These cookies may also limit the number of times you see a particular ad.

3. Types of Cookies We Use

  • Session Cookies: These cookies are temporary and are deleted from your device once you close your browser. They are used to store temporary information, such as your login status, during a single session on our website.
  • Persistent Cookies: These cookies remain on your device even after you close your browser. They are used to remember your preferences and settings for future visits, making your experience smoother and more convenient.
  • Third-Party Cookies: We may allow third-party service providers to place cookies on your device to help us analyze website traffic, track user behavior, and deliver targeted advertisements. These cookies are governed by the third parties' privacy policies.

4. Managing Cookies

You have the option to control and manage cookies through your browser settings. You can choose to block or delete cookies, or set your browser to alert you when cookies are being sent. However, please note that disabling cookies may affect the functionality of our website and limit your ability to use certain features.

5. Why We Use Cookies

The primary reasons we use cookies are to improve your overall experience on our website, provide you with personalized content, and help us better understand how you interact with our site. By using cookies, we can optimize our website’s performance, deliver relevant information, and ensure that your visit is as seamless and enjoyable as possible.